Owner Relations Representative

$1,000 sign on bonus!

Do you create check lists and feel amazing when they are completed?  Do you love an empty email inbox?  Do you review your grocery store receipt for mistakes?  Do you make major life choices with the help of Excel?  If so, you might be our perfect candidate!

Join our East West Hospitality Owner Relations team as an Owner Relations Representative! Our team operates from the scenic Beaver Creek Landing at the base of Beaver Creek Mountain, and yes, we encourage lunchtime ski breaks with the lift just outside the door! 

What is an Owner Relations Representative? On a daily basis you will find yourself efficiently multitasking, while delivering exceptional customer service to property owners in our managed fractional residences located in Vail, Aspen, and Tahoe. It’s a dynamic, stable role with potential for growth in the Hospitality Industry, located in a newly renovated office space surrounded by engaging and professional colleagues.

The ideal candidate is a task master, has a keen eye for detail, and likes to have a variety of projects to work on at once. If you have a passion for helping others, excel in effective communication, and desire to contribute to a harmonious team environment, we eagerly anticipate meeting you!

Responsibilities Include:

• Professional communication with owners from high end fractional and timeshare properties.
• Provide guidance and reservation assistance via phone calls and emails in a timely fashion.
• Working in conjunction with resort managers and staff, as well as external organizations
• Assist with rental management and owner billing.

Location: Owner Services Office - Beaver Creek Landing

Start Date: ASAP

Employment Status: Full Time, Year Round

Pay Rate: $24-$25/hour depending on experience plus commissions!; $1,000 sign on bonus (paid in two allotments: 1/2 after 60 days, 1/2 after 120 days)

Schedule: Monday-Friday 8:00am-4:30pm ideally (9:00am-5:30pm Negotiable) - outdoor activity breaks encouraged!

• Bachelor's degree or 1-2 years of related experience and/or training
• Effective written and verbal communication skills
• Computer skills, experience working with Microsoft Applications.
• Organization and ability multitask while maintaining attention to detail. 

Benefits & Perks:

Health Insurance - Choose from three plans! Dental, Vision, & Accident Insurance; Life Insurance; 401(K) Plan with Discretionary Employer Match; Paid Time Off & Paid Sick Time; Winter Incentive EPIC Merchant Pass Program (eligibility dependent on start date); Access to Travel Exchange; Onsite Parking at Beaver Creek Landing!; Career Development Trainings; Discounted Gym Membership at The Athletic Club Westin; Discounts at Eye Pieces & Venture Sports; Sabbatical Program; $500 Referral Program; Employee Assistance Program; Limited-Short Term Remote Work Possible - Primary in-person office job

Why East West Hospitality:
 

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We are: Entrepreneurial, Local, Transparent, Supportive, Personal, and Collaborative.
Based in Colorado, East West Hospitality has more than 35 years of success managing some of the world’s favorite resort communities and urban centers. We specialize in association, rental and property management, hotels, spas, fitness, restaurants, and retail operations with locations in Colorado, South Carolina, California, and Hawaii. We have over 1,500 employees who are sharing their passion for hospitality in the places where they live, work, and thrive.
 

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.